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The Ridge System.

One package with four parts. Together, they turn the calls, leads, and customers you already have into more booked jobs. We set it all up in 7 days.

Every call gets answered.

You're on a job. The phone rings. Most people won't leave a message. They just call the next business.

Now your phone still gets answered. We help the caller, answer their questions, and put the job on your calendar. You get a text with the details.

  • Your number rings you first
  • Jobs land on your calendar
  • A text after every call

Want to hear it? Call our demo line: 587-742-5970

Incoming call

Sarah M. · 2:14 PM

Answered by Ridge AI

You were on a job · live call 0:48

Caller"Hi, my hot water tank is leaking."
Ridge AI"Sorry to hear that. We can have someone there Tuesday at 2. Does that work?"
Caller"Yes, perfect. Thank you."

Job booked

Tue 2:00 PM · Hot water tank · $450

Example: you miss a call, the Ridge AI answers on the phone, talks with the caller, and books the job for Tuesday at 2 PM.

Every new lead hears back in 5 minutes.

Most businesses take two days to answer a web form. By then, the customer already hired someone else.

Now every new lead gets a reply in under 5 minutes, by email or text. If they don’t answer, we follow up. If they still don’t book, we let you know.

  • A reply in under 5 minutes
  • A follow-up if they go quiet
  • A heads-up when you should call

Inbox

New website form · 9:02 PM

New quote request

9:02 PM

From: Mike T. via your website

Need a quote to fix a few sprinkler heads.

Re: New quote request

9:03 PM

To: Mike T. · sent 1 minute later

Hi Mike, thanks for reaching out. We can come take a look. Does Thursday morning work?

Re: New quote request

9:10 PM

Thursday morning is perfect.

Job booked

Thu 10:00 AM · Sprinkler repair

Example: a website form arrives by email at 9:02 PM, a reply goes out by email one minute later, the customer writes back, and the job is booked for Thursday.

More 5-star reviews.

Happy customers don't think to leave a review. Unhappy ones always do.

After every job, your customer gets a short text. Happy customers get a link to your Google page. If someone is unhappy, it comes to you first, so you can fix it.

  • A review ask after every job
  • Unhappy customers come to you first
  • Help writing your replies

After the job

Linda K. · 4:30 PM

Thanks for having us today, Linda. How did we do?

Great job. Fast and clean. Thank you!

New Google review

"Showed up on time and fixed it in an hour. Will call again."

Example: after a job the customer gets a text asking how it went, replies happily, and leaves a 5-star Google review.

Old customers come back.

You did great work for people who haven't called in a year or two. They didn't leave. They just forgot.

We send them a friendly text with a seasonal offer. The ones who want it reply, and the job goes on your calendar.

  • Uses the customer list you already have
  • A simple offer, written for you
  • Replies go straight to booking

Past customer

Dave R. · last job 14 months ago

Hi Dave, it's been a while since your furnace tune-up. We have spots this month for $89. Want one?

Good timing. Yes, book me in.

Job booked

Fri 1:00 PM · Furnace tune-up · $89

Example: a past customer gets a friendly text with a fall tune-up offer, replies yes, and is booked.

Need something else? We build that too.

Some jobs eat hours every week and don't fit a package. Tell us what it is, or book the audit and we'll find it.

  • An assistant that knows your prices, service area, and schedule.
  • Moving info between your calendar, invoices, and inbox.
Talk to us

Not sure where to start?

The audit shows you where you're losing jobs and what to fix first.